Lyft blogged that by automating routine decisions, they can scale efficiently and create a data-driven learning system. This also lets marketers concentrate on innovation and experimentation instead of operational activities. Lyft’s goal is to build a marketing automation platform to improve cost and volume efficiency while enabling the marketing team to run more complex, high-impact experiments. See: Lyft blog on marketing automation
Do Tesla, Volkswagen and Lyft initiate turnaround in CRM markets?
Is this about data-stewardship? To what servers are my company data processed, and where are they located? Is this about being free to set your own parameters for the search in databases?
